OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 62 comments received in the last 90 days.
29 April 2024
Good outcome
29 April 2024
Service on time and fully explained
29 April 2024
V friendly & welcoming on arrival
28 April 2024
Staff very friendly
24 April 2024
One of the 2 cars booked in for MOT failed and BMW were not going to make repairs but defer for 5 days !! After a discussion with me they capitulated and effected repair and MOT pass within 18 hours.
24 April 2024
Everyone I met was courteous. Everything was explained to me clearly and patiently.
24 April 2024
Very good and drop me into town while my car is in for service and collect me when my car is ready. Plus they vac and washed my car on collection.
19 April 2024
They repaired the problem, the service manager James kept me informed and worked with me. Excellent.
15 April 2024
Very friendly and polite. Genuinely wanted to help and they gave me guidance along the way.
29 April 2024
Service was fine - just waiting for the computer system to be fixed so the service can be recorded on the car