OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
145 ratings and 61 comments received in the last 90 days.
14 September 2024
The Service receptionist was very courteous and ensured I was satisfied, arranging transport enabling return of my vehicle .
10 September 2024
Adam was really helpful
09 September 2024
Recall repair took all day, but were not able to look at other item raised before drop off. Sat nav system has developed a blue hue which I cant change under settings. I was told technician could not change under settings. Offered £100 credit.
09 September 2024
Again very professional service. Great staff.
09 September 2024
I was kept informed of the progress of the service when required
06 September 2024
Timely and efficient service. Helpful staff.
04 September 2024
Cost of service much higher than other providers
02 September 2024
James was very helpful
02 September 2024
Excellent, friendly services, and they explained all costings and tried to make savings where possible on our behalf. Felt trustworthy. Car drives well.
14 September 2024
The call before hand to confirm the car was booked in and the running through of all the work that was booked in to the communication whilst my car was with you was couldn't be faulted.