OUR CUSTOMER REVIEWS

SERVICE

4.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

194 ratings and 89 comments received in the last 90 days.

04 December 2024

Always helpful

03 December 2024

Attempts to talk to service department after the service have not been completed nearly a week after the service.

03 December 2024

From the ease of booking to picking up the car all round good service

02 December 2024

Completed efficiently

30 November 2024

First class

28 November 2024

When checking vehicle in I asked if it would be possible to have vehicle ready around lunchtime. Adam, the service advisor, said he would try his best and let me know if any delays - he did just that and car was ready for 1.30pm

28 November 2024

If it's booked in for a time & duration i expect that to be honoured, not waiting around for an hour & a half.

28 November 2024

Unsatisfied. Recall eventually happened but outcome was poor.

27 November 2024

I was well looked after at each stage . Although I felt the cost of an oil change was high I was pleased to be offered the interest free payment option . The cleaning and interior valeting included in price was appreciated by me

26 November 2024

No problems

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